Position Title: Maintenance Manager Department: Maintenance Reports To: General Manager Status: Full Time Exempt Summary of Duties: Responsible for managing Facilities, Attractions and Waterpark Maintenance. The Maintenance Manager will establish programs to achieve efficiency and responsiveness of the Maintenance Department. This position is responsible for developing and leading a high performing team, increasing financial sustainability through budget control & labor optimization, exceeding Guest expectations through maximization of uptime, facility aesthetic & achieving the highest levels of safety in the industry. The ideal candidate should be adaptable to the business needs, have the skill set and ability to perform administrative tasks but also work in the field, be adept to training a team and possess strong communication skills to maintain open lines of communication between departments within the property in addition to communications with contractors, vendors and other third parties. This position typically requires 75% of time to be spent in the field. Job Responsibilities: • Lead, manage, coordinate and directly oversee the Maintenance Department; Including facility, attraction and waterpark maintenance, in addition to, project management, planning and communication with vendors, manufacturers, contractors and other associated third parties. Supervise, train and develop Maintenance Employees. • Ensure the safety of the property, including attractions, and compliance with all applicable federal, state, local and company codes, standards and procedures including, but not limited to; ADA, ASTM International, CDC, NYS Department of Health, NYS Department of Labor, OSHA, manufacturers and internal safety procedures. • Ensure and verify routine inspections and inspection schedules, preventative maintenance and general upkeep of the attractions, including replacement of worn and/or defective parts, are performed and adhered to. • Repair and troubleshoot the attractions as necessary; respond to calls for maintenance checks, attraction shutdowns and/or system faults. Work closely with the Operations Department to maximize attraction safety and uptime on all property attractions. • Complete, maintain and verify required documentation; including inspections, corrective actions and/or repairs performed. • Maintain appropriate levels of critical parts inventory for each attraction to ensure attraction down events are prevented and minimized. • Observe and report park conditions, communicate trends and recommendations to resolve/mitigate. • Ensure and verify the upkeep of company vehicles, heavy equipment and rental equipment. • Fluent in emergency and evacuation procedures for each attraction and the property. • Ensure winterization on required attractions, equipment and park facilities are performed as season requires; Perform annual attraction maintenance and rebuild(s) during down season as required/necessary. Responsible for pre-season set-up, facility maintenance (HVAC, plumbing, carpentry, painting, sign installation, etc.) during the season and winterizing the park for the off-season. • Administrative responsibilities to include, but not be limited to; hiring, scheduling, coaching, payroll, inventory control, ordering & invoice processing, work order system management and record keeping. • Develop, review and maintain budgets and forecasts in conjunction with the General Manager. • Establish goals and objectives for the department and track follow-through to ensure attainment. • Establish and maintain positive working relationships with Maintenance Department, other members of Leadership within the organization and 3rd parties. • Other duties as needed and/or assigned by Management. Job Requirements: • Must be at least 18 years of age. • High school diploma or GED supplemented by a minimum of 2 years of experience in mechanical/industrial maintenance, or an equivalent combination of education, training and experience that provides the required knowledge, skills and abilities. Amusement and/or waterpark attraction maintenance experience preferred. • Must be able to read, write and speak the English language. • Proficient computer skills in Microsoft Office required. • Must be able to work a flexible schedule, including evenings, weekends, and holidays. Ability to efficiently manage time and work without direct supervision. • Must possess the mental and physical capacities necessary to perform the primary job duties, including climbing and working at heights, crawling and working in confined spaces and occasionally lifting weight up to 50 lbs. • Must possess a valid Driver’s License and be available to travel occasionally. • Must have a valid Certified Pool/Spa Operator Certification (CPO) or ability to obtain within the first year of employment. • Strong leadership, critical thinking, conflict resolution, crisis management, contract management, negotiation, and organizational skills. Must be detail oriented and possess the ability to manage administrative records and ensure compliance with local authorities having jurisdiction and governing bodies. • Ability to manage stressful situations and successfully work under pressure. Must have a strong level of work ethic with a high level of integrity. • Must be able to stand, walk, climb, bend, kneel, squat, stoop, push, pull, twist and reach above shoulders. • Ability to work in an environment with high levels of noise and vibrations. • Ability to successfully pass a drug screen, credit check and background check. • Must have reliable transportation.
Salary Range: $60K - $75K per year
Position Title: Waterpark Technician Department: Maintenance Reports To: Maintenance Manager Status: Full Time Hourly, Non-Exempt Summary of Duties: Responsible for the maintenance and upkeep of the attractions and facilities of the waterpark, including but not limited to; general and preventative inspections and maintenance of the attractions, pools, facilities & equipment, proper water chemistry of the attractions within the waterpark, repair maintenance as required and property winterization. Exceeding Guest expectations through maximization of uptime, facility aesthetic & achieving the highest levels of safety in the industry. The ideal candidate should be adaptable to the business needs, possess the practical skillset and knowledge in one or more trades; such as plumbing, pumps/motors, filtration, pool operation and be adept to working in various environmental conditions. Job Responsibilities: • Ensure the safety of the property, including waterpark attractions, and compliance with all applicable federal, state, local and company codes, standards and procedures including, but not limited to; CDC, NYS Department of Health, NYS Department of Labor, OSHA, manufacturers and internal safety procedures. • Perform routine inspections following inspection schedules, preventative maintenance and general upkeep of the waterpark attractions and facilities, including replacement of worn and/or defective parts. • Repair and troubleshoot the waterpark attractions and facilities as necessary; respond to calls for maintenance checks, waterpark attraction shutdowns and/or system faults. Work closely with the Operations Department to maximize attraction safety and uptime on all property waterpark attractions. • Maintain waterpark cleanliness standards within Guest areas, in addition to pump rooms, back areas, Maintenance Shops, chemical storage, etc. • Complete, maintain and verify required documentation; including inspections, preventative maintenance, corrective actions and/or repairs performed, water quality inspections, and water remediation logs. • Maintain appropriate levels of critical parts inventory for each waterpark attraction to ensure attraction down events are prevented and minimized, including consumables such as pool chemicals. • Observe and report park conditions, communicate trends and recommendations to resolve/mitigate. • Fluent in emergency and evacuation procedures for each waterpark attraction and the property. • Ensure winterization on required waterpark attractions, equipment and facilities are performed as season requires; Perform annual waterpark attraction maintenance and rebuild(s) during down season as required/necessary. Responsible for annual spring waterpark startup. • Establish and maintain positive working relationships within the property. • Protect company assets through proper use of tools and equipment and the adherence to the standard of overall cleanliness and organization of Maintenance Buildings and work areas. • At times, this position may be required to assist in dry park operations and routinely with off season maintenance efforts. • Other duties as needed and/or assigned by Management. Job Requirements: • Must be at least 18 years of age. • High school diploma or GED supplemented by a minimum of 2 years of experience in mechanical/industrial maintenance, or an equivalent combination of education, training and experience that provides the required knowledge, skills and abilities. Waterpark maintenance and/or plumbing experience preferred. • Must be able to read, write and speak the English language. • Must be able to work a flexible schedule, including evenings, weekends, and holidays. Ability to efficiently manage time and work without direct supervision. • Must possess the mental and physical capacities necessary to perform the primary job duties, including climbing and working at heights, crawling and working in confined spaces and occasionally lifting weight up to 50 lbs. • Must have a valid Certified Pool/Spa Operator Certification (CPO) or ability to obtain within the first year of employment. • Ability to manage stressful situations and successfully work under pressure. Must have a strong level of work ethic with a high level of integrity. • Must be able to stand, walk, climb, bend, kneel, squat, stoop, push, pull, twist and reach above shoulders. • Ability to work in an environment with high levels of noise and vibrations. • Ability to successfully pass a drug screen, credit check and background check. • Must have reliable transportation.
Wage Range: $16 - $22 per hour based on experience
Position Title: Mechanic Department: Maintenance Reports To: Maintenance Manager Status: Full Time Hourly, Non-Exempt Summary of Duties: Responsible for the maintenance and upkeep of the attractions and facilities of the property, including but not limited to, general and preventative inspections and maintenance of the attractions, facilities & equipment, proper water chemistry of the attractions within the waterpark, repair maintenance as required, property winterization and snow removal. Exceeding Guest expectations through maximization of uptime, facility aesthetic & achieving the highest levels of safety in the industry. The ideal candidate should be adaptable to the business needs, possess the practical skillset and knowledge in one or more trades; such as carpentry, electrical, HVAC, hydraulics, pneumatics, small engine repair & maintenance, welding, etc. and be adept to working in various environmental conditions. Job Responsibilities: • Ensure the safety of the property, including attractions, and compliance with all applicable federal, state, local and company codes, standards and procedures including, but not limited to; ADA, ASTM International, CDC, NYS Department of Health, NYS Department of Labor, OSHA, manufacturers and internal safety procedures. • Perform routine inspections following inspection schedules, preventative maintenance and general upkeep of the attractions, including replacement of worn and/or defective parts, are performed and adhered to. • Repair and troubleshoot the attractions as necessary; respond to calls for maintenance checks, attraction shutdowns and/or system faults. Work closely with the Operations Department to maximize attraction safety and uptime on all property attractions. • Routine/basic facility work, including but not limited to; Painting/staining, carpentry, plumbing, landscape/tree trimming, pressure washing, parts washing, greasing, etc. • Maintain property cleanliness standards within Guest areas, in addition to electrical rooms, back areas, Maintenance Shops, in field maintenance shop locations, etc. • Complete, maintain and verify required documentation; including inspections, preventative maintenance, corrective actions and/or repairs performed. • Maintain appropriate levels of critical parts inventory for each attraction to ensure attraction down events are prevented and minimized, including consumables such as grease/oil. • Routine/basic facility work, including but not limited to; Painting/staining, carpentry, plumbing, landscape/tree trimming, pressure washing, parts washing, greasing, etc. • Ensure and verify the upkeep of company vehicles, heavy equipment and rental equipment. • Observe and report park conditions, communicate trends and recommendations to resolve/mitigate. • Fluent in emergency and evacuation procedures for each attraction and the property. • Ensure winterization on required attractions, equipment and facilities are performed as season requires; Perform annual waterpark attraction maintenance and rebuild(s) during down season as required/necessary. Responsible for annual spring attraction startup. • Establish and maintain positive working relationships within the property. • Protect company assets through proper use of tools and equipment and the adherence to the standard of overall cleanliness and organization of Maintenance Buildings and work areas. • At times, this position may be required to assist in waterpark operations. • Other duties as needed and/or assigned by Management. Job Requirements: • Must be at least 18 years of age. • High school diploma or GED supplemented by a minimum of 2 years of experience in mechanical/industrial maintenance, or an equivalent combination of education, training and experience that provides the required knowledge, skills and abilities. Amusement Park and/or Waterpark attraction maintenance experience preferred. • Must be able to read, write and speak the English language. • Must be able to work a flexible schedule, including evenings, weekends, and holidays. Ability to efficiently manage time and work without direct supervision. • Must possess the mental and physical capacities necessary to perform the primary job duties, including climbing and working at heights, crawling and working in confined spaces and occasionally lifting weight up to 50 lbs. • Ability to manage stressful situations and successfully work under pressure. Must have a strong level of work ethic with a high level of integrity. • Must be able to stand, walk, climb, bend, kneel, squat, stoop, push, pull, twist and reach above shoulders. • Ability to work in an environment with high levels of noise and vibrations. • Ability to successfully pass a drug screen, credit check and background check. • Must have reliable transportation.
Wage Range: $17 - $22 per hour based on experience
Position Title: Mechanic Department: Maintenance Reports To: Maintenance Manager Status: Seasonal Summary of Duties: Responsible for the maintenance and upkeep of the attractions and facilities of the property, including but not limited to, general and preventative inspections and maintenance of the attractions, facilities & equipment, repair maintenance as required and property winterization. Exceeding Guest expectations through maximization of uptime, facility aesthetic & achieving the highest levels of safety in the industry. The ideal candidate should be adaptable to the business needs and be adept to working in various environmental conditions. Job Responsibilities: • Ensure the safety of the property, including attractions, and compliance with all applicable federal, state, local and company codes, standards and procedures including, but not limited to; CDC, NYS Department of Health, NYS Department of Labor, OSHA, manufacturers and internal safety procedures. • Perform routine inspections following inspection schedules, preventative maintenance and general upkeep of the attractions, including replacement of worn and/or defective parts. • Repair and troubleshoot the attractions and facilities as necessary; respond to calls for maintenance checks, attraction shutdowns and/or system faults. Work closely with the Operations Department to maximize attraction safety and uptime on all property attractions. • Maintain property cleanliness standards within Guest areas, in addition to electrical rooms, back areas, Maintenance Shops, in field maintenance shop locations, etc. • Complete, maintain and verify required documentation; including inspections, preventative maintenance, corrective actions and/or repairs performed. • Maintain appropriate levels of critical parts inventory for each attraction to ensure attraction down events are prevented and minimized, including consumables such as grease/oil. • Routine/basic facility work, including but not limited to; Painting/staining, carpentry, plumbing, landscape/tree trimming, pressure washing, parts washing, greasing, etc. • Ensure and verify the upkeep of company vehicles, heavy equipment and rental equipment. • Observe and report park conditions, communicate trends and recommendations to resolve/mitigate. • Fluent in emergency and evacuation procedures for each attraction and the property. • Ensure winterization on required attractions, equipment and facilities are performed as season requires; Responsible for annual spring attraction startup. • Establish and maintain positive working relationships within the property. • Protect company assets through proper use of tools and equipment and the adherence to the standard of overall cleanliness and organization of Maintenance Buildings and work areas. • At times, this position may be required to assist in waterpark operations. • Other duties as needed and/or assigned by Management. Job Requirements: • Must be at least 18 years of age. • Must be able to read, write and speak the English language. • Must be able to work a flexible schedule, including evenings, weekends, and holidays. Ability to efficiently manage time and work without direct supervision. • Must possess the mental and physical capacities necessary to perform the primary job duties, including climbing and working at heights, crawling and working in confined spaces and occasionally lifting weight up to 50 lbs. • Ability to manage stressful situations and successfully work under pressure. Must have a strong level of work ethic with a high level of integrity. • Must be able to stand, walk, climb, bend, kneel, squat, stoop, push, pull, twist and reach above shoulders. • Ability to work in an environment with high levels of noise and vibrations. • Ability to successfully pass a drug screen, credit check and background check. • Must have reliable transportation.
Wage Range: $17 - $22 per hour based on experience
Position Title: Revenue Manager Department: Revenue Reports To: General Manager Status: Full Time Exempt Summary of Duties: Responsible for managing the Revenue Departments, including but not limited to; Entertainment, Food & Beverage, Midway Games & Arcade, Retail Shops and Warehouse. The Revenue Manager will establish programs to achieve efficiency and responsiveness of the Revenue & Entertainment Departments. This position is responsible for developing and leading a high performing team, increasing financial sustainability through budget control, labor optimization, inventory management and waste/loss minimization while growing revenue generation by means of increasing overall in park spending and per caps through exceeding Guest expectations in delivering quality products and efficient service while achieving the highest levels of safety in the industry. The ideal candidate should be adaptable to the business needs, have the skill set and ability to perform administrative tasks but also work in the field, be adept to training a team and possess strong communication skills to maintain open lines of communication between departments within the property in addition to communications with contractors, vendors and other third parties. This position typically requires 75% of time to be spent in the field. Job Responsibilities: • Lead, manage, coordinate and directly oversee the Revenue Department Employees, in addition to, communication and coordination with vendors and other associated third parties. Supervise, train and develop Revenue Employees. • Ensure the safety of the property and compliance with all applicable federal, state, local and company codes, standards and procedures including, but not limited to; ADA, CDC, NYS Department of Health, NYS Department of Labor, OSHA, and internal safety procedures, particularly as they pertain to food & health safety. • Implement strategies to grow revenue and profitability for in-park spending departments. Improve profitability through the growth of resale revenue along with expense, inventory and waste/loss control and labor management. • Work with the Maintenance Department to ensure equipment and food services facilities and equipment are professionally maintained, and downtime is minimized. • Complete, maintain and verify required documentation; including Opening & Closing Daily Inspections, Temperature Logs, Waste Logs and training documentation. • Oversee Warehouse operations, maintaining appropriate levels of property revenue inventory to ensure products are consistently available while minimizing loss from product expiration. • Ensure adequate daily staffing levels and adherence to daily operational schedules, including rest & meal breaks, ensuring compliance with applicable labor laws. • Ensure Revenue Department is in “open-ready” condition prior to park opening hour daily. • Be property subject matter expert of Point-of-Sale system as it pertains to inventory management and transaction processing. • Protect company assets through proper use of facilities and equipment and the adherence to the standard of overall cleanliness and organization of work areas. • Administrative responsibilities to include, but not be limited to; hiring, scheduling, coaching, payroll, inventory control, ordering & invoice processing and record keeping. • Develop, review and maintain budgets and forecasts in conjunction with the General Manager. • Establish goals and objectives for the department and track follow-through to ensure attainment. • Establish and maintain positive working relationships within the Revenue Department, other members of Leadership within the organization and 3rd parties. • Other duties as needed and/or assigned by Management. Job Requirements: • Must be at least 18 years of age. • High school diploma or GED supplemented by a minimum of 2 years of experience in hospitality, tourism, culinary, retail, business, beverage programming, or an equivalent combination of education, training and experience that provides the required knowledge, skills and abilities. Previous leadership experience is preferred. • Must be able to read, write and speak the English language. • Proficient computer skills in Microsoft Office required. • Must be able to work a flexible schedule, including evenings, weekends, and holidays. Ability to efficiently manage time and work without direct supervision. • Must possess a valid Driver’s License and be available to travel occasionally. • Must have a valid ServSafe & TIPS Certification or ability to obtain within the first six months of employment. • Strong leadership, critical thinking, conflict resolution, crisis management and organizational skills. Must be detail oriented with a high sense of urgency and possess the ability to manage administrative records and ensure compliance with local authorities having jurisdiction and governing bodies. • Ability to manage stressful situations and successfully work under pressure. • Must be able to stand, walk, climb, bend, kneel, squat, stoop, push, pull, twist and reach above shoulders. • Ability to work in an environment with high levels of noise and vibrations. • Ability to successfully pass a drug screen, credit check and background check. • Must have reliable transportation.
Salary Range: $59K - $65K per year
Position Title: Waterpark Mechanic Department: Maintenance Reports To: Maintenance Manager Status: Seasonal Summary of Duties: Responsible for the maintenance and upkeep of the attractions and facilities of the waterpark, including but not limited to; general and preventative inspections and maintenance of the attractions, pools, facilities & equipment, proper water chemistry of the attractions within the waterpark, repair maintenance as required and property winterization. Exceeding Guest expectations through maximization of uptime, facility aesthetic & achieving the highest levels of safety in the industry. The ideal candidate should be adaptable to the business needs and be adept to working in various environmental conditions. Job Responsibilities: • Ensure the safety of the property, including waterpark attractions, and compliance with all applicable federal, state, local and company codes, standards and procedures including, but not limited to; CDC, NYS Department of Health, NYS Department of Labor, OSHA, manufacturers and internal safety procedures. • Perform routine inspections following inspection schedules, preventative maintenance and general upkeep of the waterpark attractions and facilities, including replacement of worn and/or defective parts. • Repair and troubleshoot the waterpark attractions and facilities as necessary; respond to calls for maintenance checks, waterpark attraction shutdowns and/or system faults. Work closely with the Operations Department to maximize attraction safety and uptime on all property waterpark attractions. • Maintain waterpark cleanliness standards within Guest areas, in addition to pump rooms, back areas, Maintenance Shops, chemical storage, etc. • Complete, maintain and verify required documentation; including inspections, preventative maintenance, corrective actions and/or repairs performed, water quality inspections, and water remediation logs. • Maintain appropriate levels of critical parts inventory for each waterpark attraction to ensure attraction down events are prevented and minimized, including consumables such as pool chemicals. • Observe and report park conditions, communicate trends and recommendations to resolve/mitigate. • Fluent in emergency and evacuation procedures for each waterpark attraction and the property. • Ensure winterization on required waterpark attractions, equipment and facilities are performed as season requires; Responsible for annual spring waterpark startup. • Establish and maintain positive working relationships within the property. • Protect company assets through proper use of tools and equipment and the adherence to the standard of overall cleanliness and organization of Maintenance Buildings and work areas. • At times, this position may be required to assist in dry park operations. • Other duties as needed and/or assigned by Management. Job Requirements: • Must be at least 18 years of age. • Must be able to read, write and speak the English language. • Must be able to work a flexible schedule, including evenings, weekends, and holidays. Ability to efficiently manage time and work without direct supervision. • Must possess the mental and physical capacities necessary to perform the primary job duties, including climbing and working at heights, crawling and working in confined spaces and occasionally lifting weight up to 50 lbs. • Ability to manage stressful situations and successfully work under pressure. Must have a strong level of work ethic with a high level of integrity. • Must be able to stand, walk, climb, bend, kneel, squat, stoop, push, pull, twist and reach above shoulders. • Ability to work in an environment with high levels of noise and vibrations. • Ability to successfully pass a drug screen, credit check and background check. • Must have reliable transportation.
Wage Range: $16 - $22 per hour based on experience