At IB Parks & Entertainment, we prioritize your privacy. We understand the importance of safeguarding the personally-identifiable information you provide us. Personally-identifiable information includes any data linked to your name. Our Privacy Policy is specifically designed to address our customers’ concerns and protect their interests.

Usage Information & Log Files

At our website, we gather general, non-personal, statistical data from visitors to gain insight into their needs and improve our services. This information is analyzed to identify trends, enhance website content, track user activity, and gather demographic information about our visitors as a whole. We keep a record of metrics such as page views, time spent on each page, and clicked hyperlinks. This data provides a comprehensive understanding of our users’ browsing habits, allowing us and our partners to make adjustments to promotions, offers, and discounts based on user behavior. Additionally, we collect details like domain name, email, address, IP address, ISP, operating system, date/time stamp, browser type, referring and exit pages, and visits from social media platforms. With your consent, we may use this information to contact you about our products, services, and website updates. We may also combine it with data obtained from third parties for the same purposes. We do not gather personal information without your knowledge and permission.

Sharing

We do not share your personally-identifiable information with any third parties, unless explicitly mentioned during data collection. However, we may share your information with our affiliates and business partners with your consent, in order to meet your specific business needs.  We value your choice and give you the option to decide whether your information can be used for additional purposes, such as contacting you about our products, services, and website updates.

When signing up for certain services on our website, we may ask for required and optional contact and demographic information, including your name, email address, mailing address, and other personally-identifiable details.

The provided information will be used in the following ways:

• To enhance your experience with us, including processing your online ticket purchases efficiently.
• To send personalized information related to your purchase, updates about our attractions, products, and services, and tips for maximizing our special offers.
• To inform you about special offers, new rides, events, and more through personalized advertising.
• To contact you for feedback and surveys, ensuring that your opinion is valued.

We prioritize your privacy and strive to provide you with the best experience possible.

Choices/Opt-outs

Our newsletter emails and text messaging solutions provide you with the opportunity to opt-out of receiving further emails and/or texts from us.

Links to third-party websites

Please be aware that our website may feature links to external websites that are beyond our jurisdiction. Although we carefully choose credible websites to link with, it is crucial to note that we do not have any control over the content and practices of these linked websites. Therefore, our Privacy Policy is not applicable to these websites.

Children

To ensure the safety and privacy of children, we strictly enforce a policy of not collecting personal information from anyone under the age of 13. If you are a teenager, it is important to seek your parent’s permission before providing any personal information or making any online purchases. We want to emphasize that this website is only intended for users who are at least 13 years old. Additionally, individuals under the age of 18 must have the supervision of a parent or guardian who is at least 18 years old when using this website. Our company is committed to maintaining a safe online environment for all users.

Cookies

Our website utilizes “Cookies” to enhance website navigation, deliver relevant information, and provide a personalized user experience. These Cookies, which are lines of text transmitted between your web browser and a server upon clicking a link, allow the server to remember a previous request from your specific browser. Rest assured that Cookies cannot access any information that you have not intentionally provided. Most web browsers can be configured to notify you before receiving a Cookie and allow you to decline it if desired. However, if you choose to refuse Cookies on our website, certain sections or functionalities may become unavailable.

Mail-to Links

Our site includes convenient mail-to links for users to easily send us emails. When you use these links to contact us, rest assured that any information or attachments you provide, such as resumes or requests to be contacted, will be treated as confidential. We do not share this information with any unaffiliated third parties.

Secured Socket Layer (SSL) Encryption

To ensure the safety of your information, our ticketing, party reservation, and merchandise site employs Secured Socket Layer (SSL) technology to encrypt data during transmission over the Internet. SSL encryption safeguards the data exchanged by users on websites. You can identify SSL encryption by the small lock icon displayed on the address line of a web page’s URL. Additionally, secure web page addresses will begin with “https://” instead of “http://”. SSL encryption provides a secure means of communication on the Internet, even when using an unsecured Wi-Fi connection. It is essential to use an SSL-encrypted web page, particularly when accessing or submitting sensitive information such as user names, passwords, account numbers, credit card numbers, and Social Security numbers. While we employ commercially acceptable measures to protect personal information, both during transmission and after receiving it, it is important to note that no method of transmission over the Internet or via mobile devices, or method of electronic storage, can be guaranteed 100% secure.

Changes to these Policies

At any time and without prior notice, we have the right to modify and update our Privacy Policy. We advise you to regularly review our Privacy Policy on our website to stay informed about how your information may be utilized.

To Contact Us

Please send any question, comments or concerns you have about this privacy policy to tcrisci@ibparks.com